KeySteps Scripts

Complete Collection of Persona-Based Scripts & Communication Templates

🤝 Agent Referral – “Not Ready Yet”

Approach: Planning-focused, collaborative, and agent-aligned

Tone: “You’ve got a team behind you — and no pressure to rush.”

📞 Verbal Script

Hey [Name], [Agent Name] mentioned you’re just exploring right now and that’s a smart way to start.

I’d love to help you prepare at your own pace, and a great first step is using my free KeySteps app.

It helps you:
• Build and monitor your credit privately and securely
• Set homebuying goals and a house hunting budget
• Organize documents so you’re ready when the time’s right

You’ll also get access to something called BuyerVision, which lets us stay aligned on where you’re headed, with no credit hard pull required.

That way, we’re planning together, not guessing or rushing. And your real estate agent will love how prepared you are when the time comes.

Look out for my email and/or text with a link to get my KeySteps app.

📧 Email Message

Hi [Name],

It’s great to be connected through [Agent Name]! I know you’re still planning things out, which is a smart move and there’s a great way to do that without any pressure.

I use a free app called KeySteps to help buyers prepare for a home purchase in a way that is secure, private and stress-free. It helps you:

• Build and monitor your credit
• Set budgeting and savings goals
• Get documents organized in advance
• Share a BuyerVision report when you’re ready, so I can offer advice without needing a credit pull

Here’s the simple process:
1. Get KeySteps: [insert link]
2. Turn on credit monitoring
3. Share your BuyerVision report with me when the time feels right

This way, you stay in control and your real estate agent and I can support you with a clear, personalized path when you’re ready.

Talk soon,
[LO Name]

💬 Text Message

Hey [Name], here’s my free homeownership app that helps you prepare without pressure.
Use KeySteps to monitor your credit, budget, save & receive a homebuying budget that suits your finances. Start here: [insert link]

📱 Social Media Posts for Agents

🏠 First Gen Buyer (Ava/Maria)

Overwhelmed by the process, first in family to buy, minimal homeownership education

📞 Verbal Script (Phone or In-Person)

“Hi Ava, I know buying your first home can feel really overwhelming, especially if it’s the first time in your family. That’s totally normal! To make it easier, I have a tool called KeySteps – it’s like a step-by-step guide that helps you learn everything you need to know about homeownership, manage your finances, and get ready to buy with confidence. It’s simple, and it breaks down each step so you don’t have to guess or stress. Would you like me to help you get started with it today? Look for my email / text with my personal link.”

📞 Alternative Verbal Scripts

Verbal 1:
“Ava, I know buying your first home can feel overwhelming, especially if you’re the first in your family. The KeySteps app is designed to help by breaking the process into easy steps you can follow at your own pace.”

Verbal 2:
“Many first-time buyers feel confused about where to start — that’s totally normal. My homeownership app KeySteps gives you a clear path with simple info and support, so you can feel confident every step of the way.”

Verbal 3:
“You don’t have to know everything all at once. KeySteps helps you take it one step at a time, so you never feel lost or overwhelmed.”

Verbal 4:
“Ava, being the first in your family to buy a home is a big deal, and it’s okay to need guidance. KeySteps is like having a friendly coach right on your phone to help you every step.”

💬 Text Messages

Hi Ava! Buying your first home can feel confusing, but the KeySteps app makes it simple. It helps you learn, budget, and prepare — all in one place. Here’s my link to get started:

Text 1:
Hi Ava! The homebuying process can feel overwhelming, but KeySteps breaks it down into simple steps. Here’s my link to get started:

Text 2:
Ava, buying your first home is a big step! KeySteps helps you learn what to do first — no stress, no confusion. Here’s my link to get started:

Text 3:
Hi Ava! KeySteps is designed to help first-time buyers like you feel ready and confident. Here’s my link to get started:

Text 4:
Ava, feeling unsure about buying your first home? KeySteps gives you easy-to-understand guidance every step of the way. Here’s my link to get started:

📧 Email

Hi Ava,

Buying your first home can feel exciting — and overwhelming, especially when you’re the first in your family to take this step. The good news? You don’t have to do it alone.

I want to introduce you to KeySteps, a simple financial fitness app designed to help you get homeownership-ready — one step at a time. KeySteps will guide you through understanding your finances, improving your credit, and learning what it takes to buy your first home.

No confusing jargon, no guesswork — just a clear path to owning your dream home.

Ready to get started? Click here to download the KeySteps app and take your first step toward homeownership today.

If you have any questions, I’m here to help!

Best,
[Your Name]
[Your Contact Info]

📧 Alternative Email Scripts

Subject: Ava, Your Homebuying Journey Starts Here 🏡

Hi Ava,

Buying your first home might feel overwhelming — especially if you’re the first in your family. But every big dream starts with small steps.

That’s why we created the KeySteps app — a simple, step-by-step guide that helps you learn the homebuying process at your own pace. It’s made for people just like you who want to feel confident and prepared.

You don’t have to do this alone. Ready to start?

Best,
[Your Name]

Subject: You’re Not Alone, Ava — We’re Here to Help

Hi Ava,

The homebuying process can feel confusing, but it doesn’t have to. KeySteps is an easy-to-use app that guides you through each step, from checking your credit to understanding mortgages and down payments.

No jargon. No pressure. Just clear, friendly help.

Download Keysteps today and take control of your journey.

Warmly,
[Your Name]

Subject: Ava, Learn What You Need to Know — When You’re Ready

Hi Ava,

Being a first-generation homebuyer means you might not have family experience to lean on — and that’s okay! KeySteps breaks down everything you need to know about buying your first home in simple language.

You can learn at your own pace and feel ready when the time is right.

Try the app and start your journey with confidence.

Best wishes,
[Your Name]

Subject: Ava, Let’s Make Homeownership Possible

Hi Ava,

You might feel overwhelmed by the homebuying process, but the first step is easier than you think. The KeySteps app gives you a clear path — from understanding your finances to preparing for mortgage approval.

It’s designed for first-time buyers like you who want support and guidance.

Let’s take that first step together.

All the best,
[Your Name]

📱 Social Media Posts to Attract First Gen Buyers

👻 Ghosted Gabby / Cold Lead Liam

Option 1: Warm, reassuring, and non-pushy

Tone: “I’m here when you’re ready, and I’ve got tools that help in the meantime.”

🎙️ Verbal Script

Hey [Name], I know life gets busy — totally understand if you’re not ready to pull credit just yet. That’s actually why we created KeySteps.

It’s a secure, free app that helps you track your credit, budget, and home goals — and it includes a feature called BuyerVision, which gives both of us a clear picture of where you stand.

No credit pull needed — just three quick steps:
1. Create your KeySteps account
2. Enroll in credit monitoring (just you viewing your own info)
3. Share your BuyerVision report with me when you’re comfortable

It’s a no-pressure way to get ready on your terms. Look for my email and text with my personal link to KeySteps to get started.

📧 Email Message

Hi [Name],

If you’re not quite ready to do a credit pull, I completely get it — a lot of folks feel the same early in the process.

That’s why I want to introduce you to KeySteps, a free and secure app that helps you organize your path to homeownership without rushing. With it, you can track your credit (privately), build a budget, and set savings goals at your own pace.

It also includes something called BuyerVision — a simple, no-pressure report you can share with me when you’re ready, so I can give you tailored advice without needing a credit pull.

Here’s how to get started:
1. Create your KeySteps account with my link:
2. Enroll your credit monitoring (just for you)
3. Share your BuyerVision report with me whenever you’re ready

Let me know if you have questions or need help getting started. I’m here to support you.

Best,
[LO Name]

💬 Text Message

Hey [Name], no worries if you’re not ready for a credit pull. I’ve got a free tool called KeySteps that helps you track credit, budget, and prep — without pressure. You can even share a BuyerVision report with me *only when you’re ready*.

Start here: [Invite Link]

Option 2: Re-engaging Previously Connected Leads

🎙️ Verbal Script (Phone Call or Voicemail)

Hey [Name], it’s [LO Name] with [Lender Name]. I know we connected a little while ago about getting you pre-approved or maybe you filled out one of our forms — either way, I just wanted to check in without any pressure.

I totally get that life gets busy or plans shift, but I thought you might still find value in something a free tool called KeySteps that I’ve just started offering my clients. It’s basically your homebuying gameplan in one app, with credit tips, saving milestones, document checklists, and more.

Even if you’re not ready to jump back in just yet, it’s a great way to stay organized for whenever you are. I’ll shoot you a link to check it out, and if you have questions or want to reconnect, I’m just a call away!

💬 Text Script

Hey Stephen — it’s [LO Name] from [Lender]. No pressure at all, just wanted to share something helpful in case you’re still thinking about homeownership down the road.

We’ve got a free app called KeySteps that helps you prep at your own pace — credit tips, goals, next steps — even if you’re not actively buying right now.

Here’s the link to check it out: [Download KeySteps App]

Let me know if you ever want to pick things back up!

📧 Email Script

Hi Stephen,

I hope you’ve been well! I noticed we connected a while back — maybe you filled out a form or even got pre-approved — and I wanted to follow up in a helpful (and pressure-free) way.

I know timelines can shift or life can get busy, so instead of a sales pitch, I just wanted to pass along something our team is offering that’s helped a lot of folks stay on track: it’s an app called KeySteps.

It’s totally free and built to help you prepare for homeownership on your own schedule. Inside, you’ll find credit-building tips, savings trackers, homebuying checklists, and secure ways to store key documents — all in one spot.

Whether you’re ready next month or next year, this can help keep things simple and stress-free.

Here’s the link to check it out: [Download KeySteps App]

Let me know if you ever want to reconnect. I’ll be here when the time is right.

All the best,
[LO Name]
[Contact Info]
[Company Name]

📱 Social Media Posts to Attract Ghosted Gabby / Cold Lead Liam

👶 Growing Family Scripts

SET 1: Congratulations Approach

📞 Verbal Script

“Hi [Name], congratulations on your growing family! Now’s the perfect time to explore homeownership – there are incredible programs for expecting parents. KeySteps helps improve your financial fitness and provides personalized homebuyer action plans, whether you’re buying in months or planning ahead. Look for my text / email for the link to to get the app and see what’s possible.”

💬 Text Script

“Congratulations! 🍼 Perfect timing to get mortgage-ready before baby arrives. KeySteps provides credit building, budgeting tools, and personalized homebuyer plans. Ready to download?”

📧 Email

Hi [Name],

Congratulations! Expecting parents have time to plan strategically.

KeySteps provides:
• Credit building tools
• Budgeting resources
• Personalized homebuyer plans
• Property search to find a home that suits your future needs

Ready to move into a bigger home? Get started with KeySteps: [insert link]

[Your Name]

📱 Social Media Post

SET 2: Security Focus

📞 Verbal Script

“Hi [Name], with baby coming, building equity instead of paying rent probably feels more important than ever. KeySteps provides comprehensive tools for credit building, budgeting, and personalized homebuyer action plans that work with your timeline. Want to download the app and see what’s possible?”

💬 Text Script

“With baby coming, equity vs. rent feels crucial. KeySteps offers credit building, budgeting tools, and personalized plans for growing families. Ready to download? 🏠👶”

📧 Email

Hi [Name],

With baby coming, security is essential.

You’re wondering:
• Building equity vs. paying rent?
• Can we afford a home now?

Reality: You’re perfectly positioned.

KeySteps provides: Credit building, personalized plans, and budgeting tools.

Ready to download KeySteps?

[Your Name]

📱 Social Media Post

SET 3: Urgency Approach

📞 Verbal Script

“Hi [Name], expecting parents have a unique advantage – time to plan before you need space. But that window closes fast. KeySteps helps you build credit, manage finances, and create personalized action plans whether you’re buying soon or planning ahead. Ready to download the app and maximize this opportunity?”

💬 Text Script

“Expecting parents have an advantage – time to plan before needing space. KeySteps builds financial fitness for any timeline. Ready to download and get started?”

📧 Email

Hi [Name],

You’re in the “Perfect Position” – motivated with time to plan.

Your advantage: Time to improve finances before needing space.

KeySteps helps with: Credit building, personalized plans, budgeting tools, and complete homebuying education.

Time-sensitive: Mortgages take 30-45 days, best inventory moves fast, energy decreases during pregnancy.

Ready to download KeySteps?

[Your Name]

📱 Social Media Post

💳 High-DTI Dave

Strong income, poor budget habits

Budgeting tools in KeySteps can help him visualize and control debt.

📞 Verbal Script (Phone Call or Voicemail)

Hey Dave, it’s [LO Name] from [Lender Name]. I wanted to follow up with you on where things stand. I know we talked a bit about your income being solid, but your debt-to-income ratio might be holding things up.

I’ve just started offering a new app with clients called KeySteps and I think you’d really get some value from it. It gives you clear, easy-to-use tools to help you map out your monthly spending, pay down the right debts, and see how close you are to homeownership.

It’s completely free, and honestly, it’s helped a lot of folks get a better handle on things without spreadsheets or complicated budgeting. I’ll send you the link to download it. Let me know what you think of it.

💬 Text Script

Hey Dave — it’s [LO Name] from [Lender].

I know your income’s strong, and sometimes it’s just the budgeting side that needs a little cleanup to qualify for a better loan. Here’s my free KeySteps app to help you monitor your credit, manage debt, and move toward homeownership faster. [Insert Link]

📧 Email Script

Hi Dave,

Thanks again for connecting. I know your income is in a great place, and like a lot of high earners, you might just need a bit of structure around budgeting and debt to take that next step in the homebuying process.

That’s where my free KeySteps app can really help.

It’s designed to give you a full snapshot of where your money’s going, help you prioritize which debts to pay down, and show you how those changes improve your home loan readiness in real time. It’s user-friendly, mobile-first, and doesn’t require you to be a financial wizard.

You can explore it on your own schedule. Here’s the link to get started:

Feel free to reach out if you want to walk through anything together.

Talk soon,
[LO Name]
[Contact Info]
[Company Name]

Set 2: Confident, solutions-focused, empowering

Tone: “Let’s get a plan together, and you stay in control.”

📞 Verbal Script

Hey [Name], here’s the thing — you don’t need to do a credit pull to start making progress.

I work with a lot of folks who are in the same boat – strong income, but need to better understand their debt picture.

I recommend starting with KeySteps, our secure app that helps you set up budgets, track credit on your terms, and prep for the right time to apply.

You can even send me a BuyerVision report, which gives us both clarity — no credit pull required.

It’s just three steps:
1. Create your KeySteps account
2. Turn on credit monitoring (it’s just for you)
3. Share your BuyerVision report with me when you’re ready

I’ll help you get a plan in place with no guesswork and no pressure.

I’ll be sending you an email and/or text with my unique link to get started.

💬 Text Message

Here’s my free KeySteps app that helps with budgeting and homebuying prep. Share the BuyerVision report with me when you’re ready so I can create a plan. Grab it here: [insert your link]

📧 Email Message

Hi [Name],

Before we incur the cost of pulling your credit, I recommend starting with KeySteps, my secure, free app designed to help you get financially ready at your own pace. It helps with:

• Budgeting and spending insights
• Credit monitoring and improvement tools
• Setting financial goals with clear next steps
• Finding homes that meet your needs and budget

One of the most useful features is the BuyerVision report which is a personalized snapshot you can share with me to give us both clarity on where you stand. It’s a great way to get personalized advice without any credit pull.

Use this link to get KeySteps: [insert link]

I’ll be your mortgage coach from here, helping you build the plan that gets you home-ready on your timeline.

Best,
[LO Name]

📱 KeySteps Social Media Posts to Attract High DTI Prospects

❌ Mortgage Denial Conversation

📞 Verbal Script for Loan Officers

“Hi [Name], I wanted to personally reach out to discuss your recent mortgage application. While I know this isn’t the news you were hoping for, I want you to know that this is just a temporary setback, not a permanent roadblock to homeownership.

After reviewing your application with our underwriting team, we weren’t able to approve your loan at this time due to [specific reason: credit score below our requirements/debt-to-income ratio above our guidelines/insufficient funds for down payment and closing costs].

But here’s what I want you to know — this happens to many first-time homebuyers, and with the right guidance, most people successfully qualify within 6-12 months. I’ve helped dozens of families just like yours achieve their homeownership dreams.

That’s why I want to introduce you to KeySteps, our specialized financial fitness app designed specifically for aspiring homeowners. This isn’t just another budgeting app — it’s a personalized roadmap that will help you address the exact areas that need improvement for your mortgage approval.

KeySteps will create a customized action plan to help you [improve your credit score/reduce your debt-to-income ratio/build your savings for down payment and closing costs], and it tracks your progress every step of the way. Many of our clients see significant improvements in just 3-6 months.

The best part? When you’re ready to reapply, you’ll be working with me again, and if you’ve shared your KeySteps progress with me, I can fast-track your application. You won’t be starting from scratch.

Would you like me to send you the link to get started with KeySteps today? I’m confident that with this tool and your commitment, we’ll have you holding house keys sooner than you think.”

💬 SMS Follow-Up Message

“Hi [Name], thanks for taking the time to speak with me today. Here’s your link to get started with KeySteps, the homeownership app we discussed: [LINK]. It takes just 5 minutes to set up your personalized plan. I’m here whenever you have questions. Your homeownership journey starts now! 🏠”

📧 Follow-Up Email

Hi [Name],

Thanks for our conversation today. While your mortgage application wasn’t approved due to [specific issue], this is temporary and fixable.

Most first-time buyers face similar challenges before getting approved. That’s why I’m recommending KeySteps, our homeownership-focused financial app that creates a personalized plan to address your specific needs.

What KeySteps does:
• Creates a custom roadmap to improve your [credit score/debt-to-income ratio/savings]
• Tracks your progress in real-time
• Provides educational resources and tips from mortgage professionals
• Connects directly with me so I can monitor your improvements

Most users are mortgage-ready within 6-12 months, with many seeing progress in just 90 days.

Get started today with KeySteps: [APP LINK]

• Complete the 5-minute setup
• Follow your personalized action plan
• Schedule a progress check-in with me in 60 days

Your dream home is waiting. Let’s create the plan to get you there.

Best regards,
[Loan Officer Name]
[Contact Information]

Option 2: Alternative Scripts

📞 Verbal Script

Hi [Prospective Homebuyer], this is [Loan Officer’s Name] from [Company Name]. I wanted to take a moment to discuss your mortgage application. Unfortunately, after reviewing your application, we weren’t able to approve it this time due to [specific reason: low credit score, high debt-to-income ratio, or insufficient savings for your down payment and closing costs].

I understand this news can be disappointing, but please know that we are here to support you and help you move closer to your homeownership goals. To assist you, we are offering access to our financial fitness app called KeySteps. This app is designed with first-time homebuyers like you in mind. It provides tools and resources to help you improve your financial health—whether that’s building your savings, managing your debt-to-income ratio, or boosting your credit score.

By taking steps with KeySteps, you can strengthen your next application and put yourself in a better position to qualify for a mortgage. If you’d like, I can send you the link to download the app so you can get started right away. Does that sound good to you?

💬 SMS Follow-Up Message

Hi [First Name], this is [Loan Officer’s Name] from [Company Name]. Thank you for speaking with me earlier. Here’s the link to KeySteps, the app I mentioned that can help you strengthen your financial profile for homeownership: [Link]. Let me know if you have any questions!

📧 Email Recap

Hi [First Name],

Thank you for taking the time to connect with me earlier. I know hearing that your mortgage application wasn’t approved can be frustrating, but I want to remind you that this is just one step in your journey toward owning a home.

As we discussed, the KeySteps financial fitness app is a powerful tool to help you overcome financial challenges like [specific obstacle: low credit score, high debt-to-income ratio, or insufficient savings]. With KeySteps, you’ll find tailored guidance, actionable tips, and resources to help you make progress so you can submit a stronger application next time.

Click here to get started with KeySteps today: [Link].

If you have any questions about the app or your next steps, don’t hesitate to reach out. I’m here to help you every step of the way.

Looking forward to seeing your progress,
[Your Name]
[Title]
[Contact Information]

📱 Social Media Posts for Denied Mortgage Applicants

💍 Newlyweds (Nick & Nora / Ravi & Priya)

Coordinating finances for the first time → Credit strategy, individual optimization, budgeting

SET 1: Financial Coordination Focus

📞 Verbal Script

“Hey [Names], congrats on getting married! Combining finances for your first home can be tricky. Should you apply jointly or separately? How do you optimize both credit scores?

My homeownership app KeySteps will help you to determine the best strategy for your timeline, whether you’re buying in months or years. It has tools for credit improvements, budgeting, and saving, along with a personalized homebuying action plan.

Look for my email / text with my KeySteps link to get started.”

💬 Text Script

“Hi [Names]! Congrats! 🎉 Joint vs separate mortgage application? Let’s figure out your strongest strategy. Get KeySteps to get started: [insert link]”

📧 Email Message

Hi [Names],

Congratulations! Ready for your first home together?

My KeySteps app will help you to optimize both credit profiles and coordinate savings and budgeting

Get your action plan that works on your timeline.

Ready to get started? Get KeySteps today and I’ll help you set up your profiles: [insert link]

Best,
[LO Name]

📱 Social Media Post

SET 2: Credit Strategy Focus

📞 Verbal Script

“Hey [Names], you’re bringing different credit situations to the marriage. Maybe one has great credit, the other needs work, or you want to maximize combined buying power.

KeySteps analyzes your profiles and shows exactly how to improve your financial fitness individually. Sometimes separate applications work better, sometimes joint – I’ll show you the math and help you understand the process.

You should each download KeySteps so we can map out your best strategy.

Look for my email / text with the link.”

💬 Text Script

“Hi [Names]! One great score + one okay score = apply together or separately? Download KeySteps and let’s crunch the numbers: [insert link]”

📧 Email Message

Hi [Names],

Credit strategy for couples: joint or separate application?

Why it matters:
• Joint applications use both scores
• Separate applications use the stronger score
• Individual improvements benefit both approaches

KeySteps provides credit building tools and personalized homebuyer action plans for any timeline.

I’ll determine:
• Individual improvement strategies
• Timeline for maximum buying power

Get KeySteps today and I’ll help you get started with your strategy. [insert link]

Best,
[LO Name]

📱 Social Media Post

SET 3: Individual Optimization Focus

📞 Verbal Script

“Hey [Names], successful home buying means optimizing both your individual strengths. You need to understand each person’s role and how to strengthen your financial fitness.

KeySteps creates individual action plans showing exactly what steps each of you should take. Whether one focuses on credit while the other handles savings, or you’re both working different angles, we’ll find the most efficient approach.

Ready to get KeySteps and optimize both profiles? Look for my text / email with my link.”

💬 Text Script

“Hi [Names]! Ready to optimize both profiles to buy a home? Get KeySteps and I’ll show you what each person should focus on: [insert link]”

📧 Email Message

Hi [Names],

Successful home buying means understanding what each person brings and optimizing those individual strengths.

Key considerations:
• Which partner has stronger credit
• How to divide financial responsibilities
• Individual actions benefiting joint goals

KeySteps provides comprehensive tools for credit building, budgeting, and personalized homebuyer action plans.

I’ll create a clear role for each partner and a coordinated plan that matches your timeline.

Get KeySteps today: [insert link]

Best,
[LO Name]

📱 Social Media Post

🏡 Past Client – Closed at 6.5%+

Here are 10 new script sets (Email, Verbal, and Text) tailored to past clients who closed in the last two years—many of whom likely have mortgage rates of 6.5% or higher. Each script is centered around the theme of “refi readiness” and highlights how KeySteps empowers them to act quickly and efficiently when the rate environment shifts.

Rate Drop Readiness

📧 Email

Hi [First Name],

You locked in your home at a time when rates were higher. If they fall, being ready could save you thousands.

That’s why I’m encouraging all my recent clients to activate their free KeySteps account. It monitors your home value, credit, and loan details so that we can move fast if a refinance opportunity arises.

🔗 [Insert Link]

Let’s make sure we don’t miss the moment when rates dip.

—[Your Name]

📞 Verbal

“Hey [First Name], I know you got your loan when rates were higher. If rates fall, I want you to be in the best position to refi quickly. My free KeySteps app keeps your info ready so we can act fast. Want me to send the link?”

💬 Text

If rates drop, timing is everything. My KeySteps app gets you ready to refi fast—credit, equity, docs, all in one place. Here’s your link: [Insert Link]

Unlock Refi Potential

📧 Email

Hi [First Name],

Rates are always moving—and when they drop, the rush begins.

KeySteps gives you everything you need to be refinance-ready: updated home value, credit alerts, and the ability to securely share your info with me when the time is right.

Get your free account set up here:
🔗 [Insert Link]

Being ready beats rushing later.

—[Your Name]

📞 Verbal

“KeySteps helps you track your home value and credit, and when the moment’s right, it lets you share what I need to start your refi with just a few clicks. Can I send the link?”

💬 Text

Let’s get you ready to refinance the moment rates shift. KeySteps puts everything in one place and lets you share it securely with me. Set it up free here: [Insert Link]

From Wait-and-See to Ready-to-Act

📧 Email

Hey [First Name],

Waiting for a better rate is smart—but being ready is smarter.

With the KeySteps app, you’ll have your home equity, credit, and mortgage info in one secure place. And when it’s time to refi, you can instantly share it with me to jumpstart the process.

🔗 [Insert Link]

Let’s turn “wait and see” into “ready and winning.”

—[Your Name]

📞 Verbal

“A lot of my recent clients are just watching rates. But I want you to be ready to act. That’s where KeySteps helps—it makes refinancing fast and frictionless. Want your link?”

💬 Text

Waiting for rates to fall? Get ready to act when they do. KeySteps helps you move quickly when it matters. Set it up here: [Insert Link]

Secure a Refi Advantage

📧 Email

Hi [First Name],

If mortgage rates dip, there will be a rush. But those who are prepared will move first—and save the most.

KeySteps helps you get ahead by keeping your credit and home info organized and sharable. It’s your personal advantage in a crowded refinance market.

Grab your free account here:
🔗 [Insert Link]

Let’s put you first in line.

—[Your Name]

📞 Verbal

“When rates fall, people scramble to refinance—but those who are ready win. KeySteps gives you that edge. Want me to send the link so you’re ready before the rush?”

💬 Text

Refi-ready = first in line when rates drop. KeySteps gives you the edge. Free to use, fast to set up. Here’s the link: [Insert Link]

No Paper Chase Needed

📧 Email

Hey [First Name],

If you’ve refinanced before, you know it can be a paperwork mess. KeySteps changes that.

You’ll be able to securely share what I need—credit, equity, financials—with just a click. And the best part? You’ll already be prepared when rates move.

Here’s the link to set up your free account:
🔗 [Insert Link]

Let’s skip the hassle next time.

—[Your Name]

📞 Verbal

“KeySteps cuts out the paperwork nightmare if you decide to refi. You can securely share your credit and equity details with me when the time comes. Want the link?”

💬 Text

Hate paperwork? KeySteps simplifies the refinance process when the time is right. One app, one link: [Insert Link]

Your Mortgage, on Autopilot

📧 Email

Hi [First Name],

Tracking rates. Watching home values. Monitoring credit. You’ve got enough on your plate—let me handle this part.

KeySteps helps me keep tabs on your mortgage, so I can alert you when it’s time to act. All you have to do is set it up:
🔗 [Insert Link]

I’ve got your back—now let’s get you ready.

—[Your Name]

📞 Verbal

“I’m tracking rates for you, but KeySteps helps us stay fully ready if we need to act. Let me send you the link so we can make your refi as easy as possible.”

💬 Text

I’m watching the market for you—but KeySteps helps us act fast when rates drop. Set up your free account here: [Insert Link]

Early Mover Advantage

📧 Email

Hey [First Name],

When the next big rate drop comes, the best deals go to the fastest movers.

With KeySteps, you’ll be positioned to act quickly—your financial info in place, securely sharable, and ready to go.

🔗 [Insert Link]

Be ready before everyone else is.

—[Your Name]

📞 Verbal

“When rates move, those who move fast win. KeySteps is your early-mover advantage. Let me send you the link so you can be ready the moment it makes sense.”

💬 Text

Be the first to benefit when rates drop. KeySteps gives you a head start. Set it up free here: [Insert Link]

Refinance with Confidence

📧 Email

Hi [First Name],

KeySteps keeps you in control of your mortgage by monitoring your home value, credit, and financial picture.

When rates fall, you’ll know it’s time—not guess.

And when you’re ready, you’ll be able to send everything I need with one secure click.

Here’s the link to get started:
🔗 [Insert Link]

Knowledge is power—and this app gives you both.

—[Your Name]

📞 Verbal

“Instead of guessing when it’s time to refi, KeySteps helps you know—and makes it easy to take action. I can text you the link if you want to set it up.”

💬 Text

Guess less. Know more. Act faster. KeySteps helps you refi with confidence. Free account here: [Insert Link]

Eyes on Equity

📧 Email

Hi [First Name],

Even if you bought just a year ago, rising home values may have created a refinance opportunity.

KeySteps helps you track equity in real time—and gives me what I need to run numbers if a refi makes sense.

Set up your free account today:
🔗 [Insert Link]

Let’s turn equity into options.

—[Your Name]

📞 Verbal

“You might have more equity than you think. KeySteps keeps us updated so I can let you know if refinancing becomes a smart move. Want the link to check it out?”

💬 Text

Your home may have more equity than you realize. KeySteps helps track it and prepare for your next move. Get started free: [Insert Link]

Fast Lane to Lower Rates

📧 Email

Hey [First Name],

With KeySteps, you won’t just be ready—you’ll be first in line.

When rates drop, we can skip the paperwork scramble because everything will already be in place: home value, credit status, income data.

Here’s the link to activate your account:
🔗 [Insert Link]

Let’s save time—and money—together.

—[Your Name]

📞 Verbal

“KeySteps puts you in the fast lane for a refi. If rates fall, we’ll already have your info prepped and ready to go. Want me to send the invite?”

💬 Text

Want to refi fast when rates fall? KeySteps gets you ready now so we can move instantly later. Start here: [Insert Link]

🔄 Past Client Personas

“Lender For Life” Commitment

📞 Verbal

“Hi [First Name], this is [Your Name], your Lender for Life. I wanted to make sure you had access to my new free KeySteps app. It makes it easier for you to track the value of your home, your equity, and identify refinance opportunities. It’s part of the ongoing service I offer to all my clients. Look for my text / email with the link to get started.”

📧 Email

Hi [First Name],

As your Lender for Life, I’m always watching the market for smart opportunities to improve your home financing. Whether it’s lowering your payment or using equity to reduce high-interest debt, timing matters.

That’s why I’m inviting you to get my new KeySteps homeownership app. It’s a secure tool to keep your mortgage strategy aligned with your financial goals.

Let’s keep your mortgage working for you. Get KeySteps: [insert link]

[Your Name]

💬 Text

Hi [First Name]! My KeySteps app helps track your mortgage, monitor equity, and spot smart refi options. Here’s the link to your free account: [Insert Link]

Market Watchdog

📞 Verbal

“I’ve got a client app called KeySteps that keeps you ready for rate drops and refinance opportunities. It lets me monitor your mortgage position in real time so I can jump in when the time’s right. Want me to send you the link to set it up?”

📧 Email

Hi [First Name],

Mortgage rates can shift fast—and when they do, the window to act is short. I’ve got a way to help us stay ready together.

My KeySteps app gives us a real-time view of your mortgage position and home equity, so I can advise you quickly if refinancing makes sense.

Set up your free KeySteps account here: [Insert Link]

Being proactive pays off. Let’s stay ahead of the curve.

[Your Name]

💬 Text

Hi [First Name], check out my free KeySteps app that helps you stay financially fit to capitalize on rate drops and refi opportunities. It’s takes 2 minutes to set up: [Insert Link]

Home Equity Opportunity

📞 Verbal

“Have you checked your home equity lately? It might be higher than you think. I have a free app called KeySteps that helps us track it and I can use it to run scenarios for things like debt payoff or upgrades. Look for my email / text with the link.”

📧 Email

Hey [First Name],

With home values rising, your equity could be a powerful financial tool.

Through my KeySteps app, we can explore options to use your equity to consolidate debt, fund home improvements, or lower monthly costs.

You’ve built something valuable—let’s put it to work for you.

Get the started: [Insert Link]

—[Your Name]

💬 Text

Hey [First Name], your home equity might provide a big financial opportunity right now. I use a free app called KeySteps to help you track and leverage it. Here’s your invite: [Insert Link]

Proactive vs. Reactive

📞 Verbal

“I’m proud to be able to help my clients stay proactive, not reactive, when it comes to their mortgage. I’d love to send you a link to my new app, KeySteps. It’s free and helps us plan ahead rather than chase the market.”

📧 Email

Hi [First Name],

Too many homeowners wait for a headline before they take action. You’re not one of them.

With my homeownership tool KeySteps, I help you stay proactive: tracking rates, home equity, and financial goals, so we don’t miss an opportunity

Here’s your free invite to the platform: [Insert Link]

Let’s stay ahead of the game together.

[Your Name]

💬 Text

Be proactive, not reactive with your mortgage. I use KeySteps to help clients like you track equity and plan ahead. Here’s your free link: [Insert Link]

Annual Mortgage Checkup

📞 Verbal

“It’s a good time for a quick mortgage checkup, and I use a free tool called KeySteps to guide the conversation. It helps track your mortgage health and see if adjustments might save you money. Can I send you the link?”

📧 Email

Hi [First Name],

Just like a yearly physical, your mortgage deserves a checkup.

KeySteps gives us the info we need—rate trends, equity updates, credit alerts—to ensure your mortgage still fits your life.

Here’s your invite to create your free account: [Insert Link]

No obligations—just smart planning.

[Your Name]

💬 Text

Time for your mortgage checkup? I’ve got a free app called KeySteps that makes it easy to track where you stand. Here’s your link: [Insert Link]

Credit Monitoring Benefit

📧 Email

Hey [First Name],

Monitoring your credit is more important than ever—especially with rates and markets moving.

My KeySteps app includes credit monitoring, budgeting tools, and mortgage readiness—all in one place.

Here’s your free invite: [Insert Link]

It’s part of how I serve you as your Lender for Life.

—[Your Name]

📞 Verbal

“KeySteps includes free credit monitoring—that’s one of the ways I help protect your financial future as your Lender for Life. It’s easy to set up. Look for my email / text with your invite.”

💬 Text

Credit monitoring, budgeting, property value and equity tracking are all features in my KeySteps app. Here’s your personal invite: [Insert Link]

Refinance Alert System

📞 Verbal

“If you’d to monitor your mortgage to know when refinancing makes sense, KeySteps is the app I use to do exactly that. It’s free and only takes a couple minutes to set up. Look for my email / text with the link.”

📧 Email

Hi [First Name],

Instead of wondering whether it’s a good time to refinance, let me make it easy to monitor that for you.

With KeySteps, you can monitor your home value and equity, and easily connect with me when makes sense to make a move.

Get started here (it’s free): [Insert Link]

Smart mortgage moves are all about timing.

[Your Name]

💬 Text

Want me to watch your mortgage for refi opportunities? I use a free app called KeySteps to monitor your rate + equity. Here’s your link to get started: [Insert Link]

Home Goals Evolve

📞 Verbal

“Our lives evolve, and so do our home goals. I use KeySteps to help clients adjust their financing plan as things change. I’d love to send you the link so we can stay aligned — check your email or phone for a text.”

📧 Email

Hi [First Name],

Life changes—so should your mortgage strategy.

Whether you’re planning renovations, eyeing investment property, or just simplifying debt, KeySteps helps us evaluate your options together.

Set up your free account here: [Insert Link]

I’m here to guide your next step.

—[Your Name]

💬 Text

Life evolves. So should your mortgage plan. Let’s track your options together with KeySteps. Here’s your invite: [Insert Link]

Smart Money Moves

📞 Verbal

“Your mortgage could help you knock out high-interest debt or improve your cash flow. KeySteps helps me run those numbers with you. Look for an email or text from me to get started.”

📧 Email

Hi [First Name],

Your mortgage isn’t just a payment. It’s a financial tool.

With KeySteps, we can explore ways to use your home equity to pay off high-interest debt and increase monthly cash flow.

Get your free account here: [Insert Link]

Let’s talk about what’s possible.

[Your Name]

💬 Text

You might be able to use your mortgage to pay off debt and boost cash flow. I use KeySteps to explore options. Free setup link: [Insert Link]

Total Financial Readiness

📞 Verbal

“KeySteps brings together your credit, budgeting, and mortgage tools in one place. I give it to all my clients because it helps us make better decisions. Can I text you your link?”

📧 Email

Hey [First Name],

I want you to have full visibility into your mortgage, credit, and financial goals. That’s why I offer the KeySteps app to all my clients.

Budgeting, credit monitoring, home equity in one place, with one login.

It’s a game-changer and it’s free.

Get started: [Insert Link]

[Your Name]

💬 Text

KeySteps gives you credit, equity, and budget insights, all in one free tool I offer my clients. Get started today: [Insert Link]

🚫 Previously Denied Buyer

Just Denied James

Turned down and discouraged → Offering KeySteps + a second look positions LO as a long-term partner, not just a product pusher.

📞 Verbal Script (Phone or In-Person)

Hey [First Name], I just wanted to reach out because I know getting denied for a mortgage can really take the wind out of your sails but I want you to know it doesn’t mean the dream is off the table.

I work with a lot of clients who’ve been turned down initially, and I help them build a plan to come back stronger. One thing that really helps is a private app I offer. It’s in the Apple Store and Google Play, but only usable with an invite from me.

The KeySteps app helps you monitor and improve your credit, set up a budget, see what you could qualify for over time, and even explore homes with a full cost breakdown. It’s a powerful way to stay in the game and work toward your goal, even if it takes a little longer.

If you’re open to it, I’d also be happy to take a second look at your application. Sometimes there’s more we can do than you might think.

Look for my email and/or text for your invite to use KeySteps.

💬 Text Message

Hi [First Name], I know your recent application denial may have felt like a dead end but it doesn’t have to be. I’d like to give you my KeySteps homeownership app to help you rebuild, plan, and get back on track. Get started: [insert link]

📧 Email Script

Hi [First Name],

I know getting turned down for a mortgage can be discouraging, but it doesn’t mean you’re out of the game. In fact, this could be the beginning of a smarter, more prepared path to homeownership.

I’d like to offer you something that’s helped many clients in your shoes: exclusive access to my homeownership readiness app. It’s available in the App Store and Google Play, but you need to use my personal invite to register: [insert link]

Inside the KeySteps app, you’ll find:
• Tools to monitor and improve your credit
• A personalized mortgage readiness assessment
• Budgeting features to help you plan over time
• Property search with financial analysis on each home

I’d also be happy to take a second look at your current situation. Sometimes, with a bit more insight, we can find a better path forward.

I’m here when you’re ready to take the next step.

Warmly,
[Your Name]
[Your Title]
[Contact Info]

📱 Social Media Posts to Attract More Turned Down Borrowers

🎓 Recent College Grad (Noah/David)

Stable new income, thin file, renting → Ideal early funnel candidate

SET 1: Credit Building Focus

📞 Verbal Script (Phone/Live Interaction)

“Hey [Name], I know you’re probably thinking homeownership is years away because of your credit situation. Here’s what most recent grads don’t realize – a thin credit file is actually easier to improve than a damaged one. With your stable income, we can create a strategic plan to build your credit profile quickly.

I’d love to show you KeySteps – it’s like having a personal financial coach that maps out exactly what moves will strengthen your credit fastest. Want to spend 10 minutes seeing what’s possible for your timeline?”

💬 Text Script (SMS)

Hi [Name]! Tired of rent increases? Your stable income + credit profile might get you mortgage-ready faster than you think. Want to see a personalized credit-building roadmap? Get my KeySteps app: [insert link]

📧 Email Message

Hi [Name],

Paying rent with no equity to show for it? Your stable income puts you in a better position for homeownership than you might think.

Your advantages:
• Consistent income shows lenders you’re reliable
• Thin credit files can improve faster than damaged ones
• First-time buyer programs designed for your situation

I use KeySteps to create personalized credit-building roadmaps for recent grads. It shows exactly which moves strengthen your profile fastest. Get the KeySteps app: [insert link]

Book a no obligation 10-minute consultation: [Insert your Calendar link]

Best,
[LO Name]

📱 Social Media Post

SET 2: Income Stability Focus

📞 Verbal Script (Phone/Live Interaction)

“Hey [Name], congrats on landing that stable job! Most recent grads think they need years of employment history to qualify for a mortgage, but your consistent income actually puts you ahead of the game.

My homeownership app KeySteps can show you exactly how to leverage your stable income and build the rest of your financial profile. We can create a timeline that gets you from renter to homeowner faster than you’d expect.

Want to see what that roadmap looks like? Look for my email and/or text to get the link to KeySteps.”

💬 Text Script (SMS)

Hi [Name]! That stable paycheck puts you closer to homeownership than you think. Your consistent income is exactly what lenders want to see. Quick roadmap to show you the path? When’s good for 5 mins?

📧 Email Message

Hi [Name],

That consistent paycheck you’ve been earning. It’s your ticket to homeownership sooner than you think.

Here’s what’s working in your favor:
• Your stable income shows lending reliability
• Your on-time rent payments prove you can handle housing costs
• Market timing favors prepared buyers

KeySteps creates a personalized plan showing exactly how to turn your income stability into mortgage approval.

Ready to see your plan to go from renter to owner?

Get my KeySteps app today: [insert link]

Best,
[LO Name]

📱 Social Media Post

SET 3: Rent vs. Buy Positioning

📞 Verbal Script (Phone/Live Interaction)

“Hey [Name], I’ve been thinking about your rent situation. You’re probably paying close to what a mortgage payment would be, but getting zero equity for it. With your stable income and current rent history, you’re actually in a great position to transition from renter to owner.

KeySteps can show you exactly how your rent payments translate to mortgage qualification and map out the fastest path to stop paying someone else’s mortgage.

Want to see what homeownership could look like on your current budget? Look for me email and/or text with a link to my KeySteps.”

💬 Text Script (SMS)

Hi [Name]! Your rent could be building your equity instead of your landlord’s. With your stable income, homeownership might be closer than you think. Want to see the numbers? Get my KeySteps app today: [insert link]

📧 Email Message

Hi [Name],

Every rent check you write builds someone else’s wealth. What if that same payment could build yours instead?

The reality:
• Your rent likely covers a mortgage payment
• You’re already proving you can afford housing costs
• Stable income + rent history = mortgage qualification

KeySteps shows you exactly how to transition from renter to homeowner, often with little difference in monthly cost.

Want to see what homeownership looks like on your current budget?

Get my KeySteps app today: [insert link]

Best,
[LO Name]

📱 Social Media Post

💼 Self-Employed / Freelance Fiona

Freelancer Fiona / Carlos the Contractor

Self-employed. Income can be irregular or hard to document. Likely feels uncertain about what’s needed to qualify for a mortgage and may have been told “no” or “not yet” in the past.

SET 1: The Coach Approach (Supportive + Strategic)

📞 Verbal Script

“Hey Fiona, I totally understand how tough it can be to navigate the homebuying process when you’re self-employed—there’s no simple W-2 and paycheck to point to, right? But here’s the good news: with the right strategy and some prep work, it’s absolutely doable. I work with freelancers all the time, and what makes a difference is getting organized early. I’ll send you access to a free app I use with my clients called KeySteps. It’ll help you track income, upload tax docs, and build a profile that makes your finances lender-ready. Then when you’re ready to buy, we’re not scrambling—we’re already prepared. Look for my email / text with the link to my KeySteps.”

📧 Email Message

Hi Fiona,

As someone who’s self-employed, you’ve probably heard that getting a mortgage is “more complicated”—and to be honest, it can be. But it’s also totally achievable with the right preparation.

I work with freelancers like you all the time, and the key is creating a clear, documented financial story for lenders. That’s why I recommend starting with a free tool I provide to my clients called KeySteps.

It helps you:
✅ Track income and expenses
✅ Organize tax docs and bank statements
✅ Build a mortgage-ready financial profile

Here’s my link to KeySteps >

— [Your Name]

💬 Text Message

Hey Fiona! I’ve got a free app I use with freelancers to help them get ready for homeownership. Check out KeySteps today: [insert link]

SET 2: The Confidence Builder (Reassuring + Encouraging)

📞 Verbal Script

“Carlos, I know being self-employed can make the idea of getting a mortgage feel kind of out of reach—but you’d be surprised how many people just like you make it happen. The trick is getting ahead of the process. I’ve got a tool I use called KeySteps—it gives you a secure place to track income, build out your financial story, and even prep the exact paperwork lenders will want to see. This way, when you’re ready to move forward, you can feel confident—not confused. Let’s set you up with it today.”

📧 Email Message

Hey Carlos,

Being your own boss shouldn’t keep you from owning your own home. The key is building your case the right way—and I can help you do exactly that.

I’d like to set you up with a free tool I provide to my clients called KeySteps. It’s designed for self-employed folks to:

• Track income and business deposits
• Upload the documents lenders actually need
• Get a step-by-step roadmap to mortgage readiness

You don’t have to figure it all out alone. Let me help you take the guesswork out of it.

Check out KeySteps: [insert link]

— [Your Name]

💬 Text Message

Carlos, I work with a lot of self-employed clients & just wanted to say—it *is* possible to get a mortgage. I’ve got an app called KeySteps that can help you prepare. Here’s the link to get started: [insert link]

SET 3: The Practical Partner (Direct + Resourceful)

📞 Verbal Script

“Hey Fiona, let’s make this simple: you want to buy a home, you’re self-employed, and you’re not sure where to start. I’ve got you. There’s a tool I use with all my self-employed clients called KeySteps—it helps organize your income, taxes, and assets in one place, so when it’s time to apply, you’re not scrambling. It makes the paperwork way easier and gives you a real plan. I can send you the link and walk you through setup. Sound good?”

📧 Email Message

Hi Fiona,

If you’re self-employed and thinking about buying a home, you’ve probably heard the process can be tricky.

That’s true—but it doesn’t have to be overwhelming.

I use a tool with my clients called KeySteps—it’s like a mortgage readiness hub:

• Track your income and deposits
• Upload tax returns and business docs
• Know where you stand financially—no guessing

It’s free, secure, and made for freelancers and contractors. Here’s how to get started: [insert link]

— [Your Name]

💬 Text Message

Hey Fiona! Quick Q: want help organizing your finances so you’re ready for a mortgage when the time comes? Get my free KeySteps app that helps self-employed people buy a home: [insert link]

📱 Social Media Posts to Connect with Self-Employed Aspiring Homebuyers

🤔 Skeptical Sam – Burned by Lender

Scenario: Lead had a bad experience with a lender

Maybe felt pushed into something too soon, ghosted after applying, or pressured to pull credit. They’re open to homeownership but cautious.

📧 Email Template

Hi [First Name],

I know the homebuying process can be overwhelming — especially if you’ve had a frustrating experience in the past. That’s why I focus on a different approach: education first, no pressure.

One of the tools I offer my clients is a free app called KeySteps. It’s private, ad-free, and built to help you prepare at your own pace:

• Monitor and understand your credit
• Set goals and track your progress
• Explore mortgage scenarios without commitment
• Ask questions when you’re ready — not when someone tells you to

There’s no pressure, no sales pitch, and no surprises. Just a smart way to feel more confident about your next steps.

👉 [Insert Link to KeySteps]

If you’d like help navigating the app, I’m always here. But everything starts on *your* terms.

Talk soon,
[Your Name]

💬 Text Message Template

Hi [First Name] — I know this process can feel stressful, especially if you’ve had a bad experience. That’s why I offer a free, no-pressure app called KeySteps. It lets you prep, track credit, and explore your options privately. No strings. Here’s the link: [Insert Link]

🗣️ Verbal Script (Phone or In-Person)

“Hey [Name], I know a lot of people have had rough experiences in this process — and I get that trust takes time to rebuild. That’s why I take a different approach.

I offer a free app called KeySteps that helps you prepare, monitor your credit, and explore mortgage options *without* pressure. It’s completely private — no ads, no sales calls, just you taking control. When you’re ready for help, I’ll be here to guide you.”

📱 3 Social Media Posts

Set #2: “You’re in Control Now” Angle

📧 Email Template

Hi [First Name],

If you’ve had a bad experience with a lender before, I don’t blame you for being cautious. The truth is — a lot of mortgage tools are designed to move *them* forward, not you.

That’s why I want to give you something different:
A free app called KeySteps, built to put *you* back in control.

With KeySteps, you can:
✔ Monitor your credit
✔ Build your goals
✔ Explore home options
✔ Learn what’s next — at your pace

It’s private, ad-free, and only you decide when it’s time to take action.

👉 [Insert Link]

No pressure. Just your plan, your way.
I’ll be here if and when you want guidance.

Best,
[Your Name]

💬 Text Message Template

Hey [First Name], I wanted to share a free app called KeySteps. It’s totally private and puts *you* in control — track credit, set goals, and explore your homebuying options without pressure. Here’s the link: [Insert Link]

🗣️ Verbal Script

“I know the process can feel like you’re being pulled in a hundred directions — especially if someone pushed you too hard last time. What I use now with clients is an app called KeySteps that puts *you* back in the driver’s seat. No calls, no pressure — just tools to help you track progress and plan the way that works for you.”

📱 Social Media Posts

📱 Social Media DM Response

🎯 Persona Summary

Social Media DM Lead — “What do I do?” Brian
He’s interested but unsure. Possibly a first-time buyer or someone overwhelmed by the steps. He reached out because your content built trust. He’s not asking for a loan yet—he’s asking for guidance.

💬 SET 1: The First-Step Guide (Clear + Friendly)

📞 Verbal Script

“Hey Brian, thanks again for reaching out. You’re asking the right question—‘What do I do?’ And honestly, the best first move is to just get your financial picture in one place. That’s why I use a tool called KeySteps with all my clients. It helps you see where you stand with credit, savings, income—without applying for a loan or getting sales-y. I’ll text or DM you the link now—it’s totally free and made for people just like you.”

📧 Email Message

Hey Brian,

It was great hearing from you—seriously, just asking “What do I do?” puts you ahead of most people.

The first step I recommend is using a free tool I give to my clients called KeySteps.

It helps you:
✅ Understand your credit, income, and savings situation
✅ Set realistic goals based on where you are today
✅ Get a step-by-step game plan to move forward

It’s private, easy to use, and gives you clarity without pressure. I’m here to guide you as you explore your options—starting with this.

Here’s your link: [insert KeySteps link]

— [Your Name]
Your Mortgage Guide from First DM to First Home

💬 Text Message

Hey Brian—it was great connecting! I just sent you the link to KeySteps, the free tool I use to help people get started on their path to homeownership. Let me know once you’re in and I’ll walk you through the next step.

💬 SET 2: The “No Dumb Questions” Approach (Inviting + Trust-Building)

🎙️ Verbal Script

“Brian, first off—there are zero dumb questions when it comes to homeownership. Most people just don’t know where to start, and that’s okay. I’ve got a tool I use called KeySteps that’ll give you a clear picture of your credit, savings, and readiness to buy. It’s like a prep tool that makes everything way less intimidating. I’ll send it to you right now—it’s free and easy to use.”

📧 Email Message

Hey Brian,

Thanks again for reaching out! The truth is, nobody’s born knowing how to buy a home—it’s something we figure out together.

That’s why I use a tool called KeySteps. It’s built to help people like you take the first smart step by:

🔍 Checking your credit and savings goals
📁 Organizing your financial docs (if you’re ready)
📅 Laying out a personalized plan based on your timeline

No pressure, no commitments—just a clear path forward.

Here’s your personal link to get started: [insert link]

Let me know when you’re in and I’ll help guide you from there!

— [Your Name]

💬 Text Message

Hey Brian! Here’s the link I mentioned—KeySteps is totally free and helps you figure out where you stand financially. It’s the best first move. Let me know once you’re in!

💬 SET 3: The Fast Responder (Casual + Actionable)

📞 Verbal Script

“Hey Brian—saw your message and wanted to jump in quick. The short answer to ‘What do I do?’ is this: get your financial stuff organized. I’ll text you a link to a free tool called KeySteps—it’ll help you see where you stand and give us a roadmap. No obligation. Just a smart starting point.”

📧 Email Message

Hey Brian,

You asked “What do I do?”—and I’ve got the answer.

Use this free tool I give my clients called KeySteps. It’ll help you:

• See where you stand financially
• Build a custom readiness plan
• Get clear next steps (without jumping straight to a loan app)

Here’s the link: [insert link]

Once you’re in, I can guide you from there!

— [Your Name]

💬 Text Message

Brian—here’s your KeySteps link. It’s a free tool that helps you get clear on your homebuying options. Let me know when you’re in and I’ll help with next steps!

📱 Social Media Posts

📲 Social Media Inquiry

Online Follower Olivia / Social-Media Driven Inquiry Chris

→ Digital-first engagement makes KeySteps a seamless CTA to capture intent.

Context Recap (For Olivia):

  • Saw you on social media or interacted via DM
  • Likely exploring early-stage buying
  • Comfortable using tech/apps
  • Wants tools, not pressure
  • Invite-only app = makes her feel “in the know”
  • Key CTA: Click to download + register using the invite link

📧 Email Script

Hi Olivia,

It was great connecting with you! Based on your interest, I wanted to follow up with something I think you’ll really appreciate.

I’m giving you invite-only access to an app called KeySteps—it’s designed to help renters and future buyers like you get financially ready to own a home. It’s totally free and super user-friendly.

👉 Here’s your private invite link to get started: [INSERT LINK]
(You’ll need this link to register—it’s not open to the general public.)

Inside the app, you’ll be able to:
📈 Monitor and simulate your credit
🧠 Get a personalized mortgage readiness assessment
📊 Use budgeting tools to plan
🏡 Browse real properties with built-in rent vs. own analysis
📍 Even see projected value appreciation on homes that catch your eye

You don’t have to be ready to buy now—this is just about helping you stay in control and make smart moves over time.

Let me know if you have any questions. I’m here when you need me!

— [Your Name]
[Your Title]
[Contact Info]

💬 Text Message

Hey Olivia! 👋 Based on your message, I wanted to send you exclusive access to KeySteps—a private app that helps you get financially ready to buy a home. Credit tools, budgeting, and a full property search experience included!

Here’s your invite link: [INSERT LINK]

Let me know if you have any questions!

📞 Verbal Script (DM Voice Note, Call, or FaceTime Chat)

Hey Olivia! So glad you reached out. Based on what you shared, I think you’d love this app I offer to my clients—it’s called KeySteps, and it helps people just like you get financially ready for homeownership.

It’s invite-only, so you won’t be able to register without an invite—but I’ve got you covered. I’ll send you your private link in just a sec.

You’ll be able to check your mortgage readiness, improve your credit, create a plan to budget, and even look at homes with a full financial breakdown—including rent vs. own comparisons and how much the property might appreciate.

Again, there’s no pressure to buy—it’s just a smart, low-key way to get started. I’ll text you the link now!

📱 Social Media Posts

⏸️ Stalled Pre-Approved Buyer

Persona: Pre-Approved Buyer Who Stalled (Gabby/Linda)

Scenario: They were pre-approved 1–6 months ago but haven’t moved forward. The initial excitement wore off. Maybe they’re overwhelmed with options, lost out on homes, or are second-guessing the process.

📧 Email Template

Hi [First Name],

I know things may have quieted down after your pre-approval, and that’s totally normal. Whether it’s the market, the options, or just timing, sometimes buyers hit pause.

But that doesn’t mean your goals have changed. In fact, it’s a great time to reset, refocus, and revisit the bigger picture.

That’s why I want to give you free access to an app I provide called KeySteps. It helps you:

📊 Visualize long-term home equity and net worth growth
📈 Monitor credit and savings progress
📍 Refine your plan and timeline — on your terms
🧭 Stay connected so we can re-strategize together

It’s private, ad-free, and designed to help you move forward with clarity and confidence.

Check it out 👉 [Insert Link to KeySteps App]

Let me know once you’re in. We’ll take it step by step.

Talk soon,
[Your Name]

💬 Text Message Template

Hi [First Name]! I know the home search can get exhausting, especially after being pre-approved. I have a free app called KeySteps that helps you refocus: track credit, visualize long-term equity, and build your plan. No pressure — just your goals. [Insert Link]

🗣️ Verbal Script

“Hey [Name], I know things may have slowed down after your pre-approval — and that’s totally okay. I’ve had a lot of buyers pause for a bit. One thing that helps get things back on track is an app I provide called KeySteps. It helps you see the long-term wealth impact of buying, monitor your financial readiness, and get re-motivated on your own terms. Look for my email / text with the link to my KeySteps.”

📱 Social Media Posts

Set #2: “Shift Focus to Long-Term Wealth” Angle

📧 Email Template

Hi [First Name],

I know the market can feel exhausting — and if you’ve taken a step back after getting pre-approved, you’re not alone.

But even if you’re not actively house-hunting today, there’s still a smart way to move forward.

That’s why I want to give you access to a free app I provide called KeySteps. It’s designed to help buyers like you:

💰 See how homeownership builds long-term equity and net worth
📊 Track credit and financial readiness
📆 Create a game plan — even during a pause
🔒 Stay organized privately, without ads or pressure

You’re still on the path — this app just gives you more control over it.

Check it out 👉 [Insert Your Link]

Let me know once you’re in, and I can show you how to make the most of it.

All the best,
[Your Name]

💬 Text Message Template

Hey [First Name]! Even if you’re taking a break from house hunting, it’s a great time to focus on the long-term picture. I’ve got a free app called KeySteps that helps you prep, track credit, and see the equity potential of buying. [Insert Link]

🗣️ Verbal Script

“I get it — sometimes after pre-approval, life or the market slows things down. One way I help my clients stay focused is through KeySteps, a free app that shows how buying builds long-term wealth. It’s also great for tracking credit and staying organized until the timing feels right. I’ll send an email / text with my unique link to get you started.”

📱 Social Media Posts

Set #3: “Let’s Make It Feel Simple Again” Angle

📧 Email Template

Hi [First Name],

I know after pre-approval, things can get… overwhelming.
Endless listings. Market noise. Pressure from every direction.

That’s why so many buyers hit pause.

To simplify the process, I give my clients a free app called KeySteps. It helps cut through the clutter and bring it all back into focus:

📊 Track your credit and savings
🗂️ Organize your next steps
🔍 Explore homes privately — no spam, no calls
📈 Refocus on what’s possible and when

It’s your personal planning tool — simple, clear, and totally in your control.

👉 [Insert Link to KeySteps]

Let me know when you’re in, and we can restart things at your pace.

Best,
[Your Name]

💬 Text Message Template

Hi [First Name]! I know house hunting can get overwhelming fast. I offer a free app called KeySteps that helps make the process simpler — track credit, organize your plan, and search homes without spam. Here’s the link: [Insert Link]

🗣️ Verbal Script

“After getting pre-approved, it’s easy to get overwhelmed — all the listings, advice, and pressure can make things feel messy. That’s why I use an app with clients called KeySteps. It helps keep things simple: track your plan, monitor credit, and stay organized while you take a breather. Please look for my email / text with the link to get started.”

📱 Social Media Posts

Set #4: “Reset Without the Pressure” Angle

📧 Email Message

Hi [First Name],

I know the homebuying process can wear you down, especially after getting pre-approved and then hitting pause. Whether it’s decision fatigue, market stress, or just life getting busy… it happens to almost everyone.

That’s why I want to offer a better way to restart — with clarity, not pressure.

KeySteps is a free app I provide to help you:

✅ Search homes privately — no spam, no sales calls
✅ Monitor your credit and savings progress
✅ Rebuild a clear plan on your terms

We’ll use it together as a calm, focused way to stay connected and keep you moving forward at your own pace.

👉 [Insert Link]

Let me know once you’re in and we can review where you left off and figure out the best next step.

Talk soon,
[Your Name]

💬 Text Message

Hi [First Name]! If you’re ready to restart your home search (without the stress), I have a free app called KeySteps to get you back on track. You can search homes, track credit, and refocus your plan — all privately and on your terms. Here’s the link: [Insert Link]

🗣️ Verbal Script

“Hey [Name], I know you were moving forward a while back and then things kind of slowed down — that’s totally normal. I have a free app I give my clients called KeySteps. It lets you search homes and track your credit privately, without all the noise. More importantly, we can use it to reset your plan and move forward when *you’re* ready — not when someone’s rushing you. I’ll send over the link now in an email / text.”

📱 Social Media Posts

Set #5: “Life Happens, Let’s Simplify” Angle

📧 Email Message

Hi [First Name],

I know things may have shifted since you got pre-approved — and honestly, that’s totally normal. Life happens. Whether it’s timing, stress, or just needing a break, the important thing is knowing you can pick things back up when you’re ready.

That’s why I offer a free app called KeySteps. It’s a calm, pressure-free way to stay on track with your homeownership goals, even when life gets hectic.

With KeySteps, you can:
✔ Monitor credit and savings progress
✔ Search homes without ads or spam
✔ Stay organized and plan at your own pace

You don’t have to rush. You just need the right tools when it’s time.

👉 [Insert Link]

Let me know once you’re in and I’ll help you ease back into it.

All the best,
[Your Name]

💬 Text Message

Hi [First Name]! Life gets busy — I totally get it. If you’re ready to ease back into your home search, I’ve got a free app called KeySteps that makes it simple. No pressure. Just tools to help you stay on track. [Insert Link]

🗣️ Verbal Script

“Hey [Name], I know life gets in the way sometimes — especially after getting pre-approved and then everything else starts pulling focus. That’s why I use an app called KeySteps with my clients. It helps you stay organized, monitor credit, and explore homes — all without pressure or overwhelm. Look for my email / text with a link to my KeySteps.”

📱 Social Media Posts

🎓 Student Loan Persona

Student Loan Sarah / Angela the Teacher

Smart, responsible, but burdened with student loans. Wants to own a home but feels unsure if she can “afford” it. Likely risk-averse and values structure, guidance, and transparency.

SET 1: The Reassuring Educator (Empathetic + Informative)

📞 Verbal Script

“Hi Sarah, I totally get how overwhelming student loans can feel—especially when you’re also thinking about buying a home. But here’s the truth: it’s not about having zero debt, it’s about understanding how your finances actually work together. That’s why I use a tool called KeySteps with my clients. It helps you create a personalized plan that shows what you can afford today, and what’s possible in the future. You don’t need to figure this out alone. We’ll build a plan together.”

📧 Email Message

Hi Sarah,

You’re not alone. A lot of my clients are smart, hardworking professionals carrying student loan debt—and wondering if they can ever afford a home.

The good news? It’s not only possible, but also doable with a plan.

That’s where KeySteps comes in.

It’s a free tool I offer that helps you:
✅ Understand your real affordability based on your full picture
✅ Set savings and credit goals that match where you are
✅ Create a plan that works *with* your student loans

You don’t have to wait until your loans are gone. Let’s start with a strategy. Here’s my app to get started. >

[Your Name]

💬 Text Message

Hey Sarah! Want to see how homeownership could be possible, even with student loans? I’ve got a free tool to help map it out. Here’s the link >

SET 2: The Encouraging Planner (Goal-Oriented + Realistic)

📞 Verbal Script

“Angela, the most common thing I hear from teachers is, ‘I’d love to buy a home but can I with my student loans?’ Here’s what I always say: it’s not about being debt-free, it’s about being plan-ready. I use a tool called KeySteps to help my clients create a clear financial game plan. It’ll show us what’s possible, and even what we need to work on if the timing isn’t perfect yet. There’s a path forward and I’d love to help you walk it. Look for my email / text with my invite link.”

📧 Email Message

Hi Angela,

You’ve dedicated your life to helping others, so it’s time someone helped you.

I know student loan debt can make the idea of owning a home feel out of reach. But the reality is: it’s all about how you plan.

That’s why I offer my clients a free tool called KeySteps. It’s perfect for teachers and professionals managing debt. It will:

📊 Help you see what kind of home you can afford
💡 Show how your loans fit into the big picture
🏡 Build a realistic plan toward homeownership

It’s private, free, and designed to help people like you move forward with confidence. Get it today: [insert link]

[Your Name]

💬 Text Message

Angela! I help a lot of teachers map out their homeownership goals, even with student debt. Want my free planning tool that can show what’s possible? Check it out >

SET 3: The Truth Teller (Bold + Hopeful)

🎙️ Verbal Script

“Let me just say it straight, Sarah, you do not have to be debt-free to buy a home. What you need is a clear plan and the right strategy. I work with professionals every day who are carrying student loans and still qualify to buy. I’ll set you up with a tool called KeySteps. It’ll give you clarity on what you can afford, how your debt impacts your buying power, and what steps to take next. It’s time to stop guessing and start planning.”

📧 Email Message

Hi Sarah,

Here’s the truth: having student loans doesn’t mean homeownership is off the table.
What matters is having the right plan and someone in your corner.

I work with a lot of clients who feel stuck because of their student debt, and that’s why I offer a tool called KeySteps.

It shows you:
🔍 How your debt affects your mortgage eligibility
📅 What steps you can take now to improve your outlook
💰 What’s realistically affordable for your lifestyle

No pressure. No guessing. Just a smarter way to plan ahead. Want the link?

[Your Name]

💬 Text Message

Sarah, student loans don’t have to stop you from buying a home. Here’s the planning tool I give my clients that helps build a real game plan. [insert link]

📱 Social Media Posts

👩‍💼 Young Professional Priya

Young Professional Priya — wants a plan

📞 Verbal Script (Phone or In-Person)

“Hi Priya! I hear you’re ready to take the next step toward buying your first home but aren’t quite sure where to start. That’s totally normal, and the good news is there’s a tool that can help you create a clear plan and guide you every step of the way. It’s called the Keysteps app — it helps you track your finances, understand your credit, and get homeownership-ready with easy-to-follow steps. It’s like having a personal coach in your pocket. Would you like me to help you get set up?

📞 Alternative Verbal Scripts

Verbal 1:
“Priya, I know you want a clear plan to buy your first home. The Keysteps app breaks the process down into easy, actionable steps so you can stay organized and confident.”

Verbal 2:
“With your busy career, it’s important to have a plan that fits your life. Keysteps helps young professionals track progress and focus on the next step, making homeownership achievable.”

Verbal 3:
“You don’t have to figure it all out at once. Keysteps creates a personalized plan so you know exactly what to do next, helping you build your path to homeownership.”

Verbal 4:
“Keysteps is like your personal homebuying coach — it helps you stay on track and focused with a clear plan, so buying your first home feels manageable and exciting.”

💬 Text Message Script

“Hi Priya! Ready to buy your first home but not sure how to start? The Keysteps app breaks it all down into a clear, step-by-step plan. I can help you get started if you want!

Text 1:
Hi Priya! Ready to start your homebuying journey? Keysteps gives you a clear plan and tracks your progress. Want the app link?

Text 2:
Priya, if you want a step-by-step plan to buy your first home, Keysteps can help! I can send you the app link to get started.

Text 3:
Hi Priya! Busy professional? Keysteps helps you stay organized and confident with your homebuying plan. Interested?

Text 4:
Priya, want to turn your curiosity into a clear homebuying plan? Keysteps is an app that guides you every step of the way. Want to check it out?

📱 Social Media Posts

📧 Email Scripts

Hi Priya,

Buying your first home can feel overwhelming when you’re not sure where to begin. That’s why we created Keysteps, a financial fitness app designed to give you a clear, step-by-step plan toward homeownership.

With Keysteps, you’ll learn how to improve your credit, track your savings, and understand everything you need to confidently start your homebuying journey. It’s like having a coach that guides you at your own pace.

If you’re curious and ready to take control, download the Keysteps app today and let’s get you started on your path to owning your first home.

I’m here to help if you have any questions!

Best regards,
[Your Name]
[Your Contact Info]

📧 Alternative Email Scripts

Subject: Priya, Ready for a Clear Plan to Buy Your First Home?

Hi Priya,

Buying your first home can seem complicated, but it doesn’t have to be. The Keysteps app gives you a clear, step-by-step plan tailored to your financial situation, so you always know what to do next.

From tracking your savings to improving your credit, Keysteps keeps you on track — like having a personal coach.

Ready to get started on your homeownership plan?

Best,
[Your Name]

Subject: Priya, Let’s Turn Your Curiosity Into a Homebuying Plan

Hi Priya,

You’re curious and ready to learn — that’s the perfect mindset for buying your first home. Keysteps breaks down the process into clear steps and gives you tools to track your progress and stay motivated.

With a solid plan in place, you’ll feel confident every step of the way.

Download Keysteps and start planning your future today!

Best wishes,
[Your Name]

Subject: Priya, Your Homebuying Coach on the Go

Hi Priya,

With a busy career, you need a simple way to stay organized and focused on your homebuying goals. KeySteps is an app designed for young professionals like you — offering step-by-step guidance, financial insights, and reminders to keep you moving forward.

Make homeownership part of your plan — one manageable step at a time.

Cheers,
[Your Name]

Subject: Priya, Create a Plan That Works for You

Hi Priya,

Everyone’s path to homeownership is different. KeySteps helps you create a personalized plan based on your income, credit, and goals. You’ll know exactly what to do to prepare for buying your first home — no guessing, just clear action steps.

Download KeySteps today and start your journey with confidence.

All the best,
[Your Name]

↑ Top

Set #3: “Education First” Angle

📧 Email Template

Hi [First Name],

You don’t need to be ready to buy a home to *start learning how it all works*.

Especially if your last experience left you confused or frustrated — now’s a great time to rebuild clarity and confidence.

That’s why I give my clients access to KeySteps, a free educational app to help you:

📊 Monitor and improve your credit
💰 Track your financial goals
📚 Learn about homeownership on your terms

No sales pitch. No pressure. Just tools to help you get ready the right way.

👉 [Insert Link]

Let me know once you’re in — I’m happy to help, but only when you’re ready.

Best,
[Your Name]

💬 Text Message Template

Hi [First Name], I wanted to share a free app I use with clients called KeySteps. It’s focused on education — track credit, set goals, and learn what it takes to buy a home, without any pressure. You decide when you’re ready. [Insert Link]

🗣️ Verbal Script

“I totally understand if you’re not ready to jump into anything after a bad experience. That’s why I offer KeySteps — it’s a free educational app. You can learn, prep, and track your progress without pressure. I’ll only step in when you want help.”

📱 Social Media Posts

Set #4: “Let’s Take the Guesswork Out” Angle

📧 Email Message

Hi [First Name],

If you’ve had a bad experience with a lender before, I completely understand the hesitation.

That’s why I want to offer you something that’s all about clarity, not commitment.

KeySteps is a free, no-pressure app that helps you:

📊 Monitor your credit
🧭 Understand mortgage readiness
🏡 Explore homes privately
📅 Plan next steps — without anyone rushing you

It’s built for consumers who want to learn and prepare — without feeling sold to.

👉 [Insert Link]

I’ll be here to support you inside the app if and when you need it.

Take care,
[Your Name]

💬 Text Message

Hi [First Name], I know it’s hard to trust the process after a bad experience. I provide a free app called KeySteps that helps you prepare, learn, and explore without pressure. No sales. Just clarity. [Insert Link]

🗣️ Verbal Script

“I know it’s tough to trust this process after being burned — and that’s why I do things differently. I offer a free app called KeySteps that helps you monitor your credit, explore mortgage options, and plan your next steps without pressure. It’s about giving you back control. Want me to text it to you?”